Design VS INternet VS Client errors

Michael: Yes, I think more access is always better. But consumers can't do what designers do, even if they have access to the same resources. They don't have the training to make informed decisions, and they don't have the time. Designers should be hired for their professional talent and vision, not for their access to materials. Talent and vision are rare commodities, and they're worth a lot!
However, as we see it here, folks feel that our time should be free, and they also tend to specify what they want [as found on the Internet], and they list the price, make & model #. On top of that they wish us to try to order it, receive it, and deliver it without due consideration [= profit, or covering our costs].
We have two clients that need a bunch of furniture to complete the design and they search the Internet for something, and do not realize that it will not go. If we mention the design concerns, they appear to have their feelings hurt, and still order mis-matched sizes, colors, style etc.
Agree with Michaels comment, but we need to get the general publc "informed" as to what designers do. In short we all have an education problem with the public.